A + Rating Consulting

931-648-2284
204 Lexington Drive B
Clarksville, TN 37042
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Business Information

Customer Service, Complaint, Processes, Sales, Delivery, Customer Feed Back, Profiles, Training, BBB, Consultant
Customer Service, Complaint, Sales, Training
Consultant,
2009
MONDAY:8:00AM-4:30PM
TUESDAY:8:00AM-4:30PM
WEDNESDAY:8:00AM-4:30PM
THURSDAY:8:00AM-4:30PM
FRIDAY:8:00AM-4:30PM

Business Description

A+ Rating Consulting offer s assistance by review of: Company information- reporting of historical, current and factual business statics and information. Customer Service-analyze current practices, target areas that can be improved, train staff, design & implement follow up programs Sales Process/Presentation and Follow up - this is an area where a majority of consumer dissatisfaction reporting begins. Businesses that get this right from the beginning can measurably reduce consumer dissatisfaction and complaints. Complaint Handling and Processing- Complaints filed with the BBB are reported in a Businesses Reliability Report for 3 Years. Training- Customized training to fit your business products and services and meet company objectives. Topics include Customer Service, Sales, Goal setting and achieving, Staff Development and Implementing Change. For reports on Angie’s List and Service Master we will assist through developing responses and follow up programs to address and/or resolve issues. These are all areas which reflect on the customers experience with a company and directly reflect on how the consumer reports to various Consumer feed back driven informational boards. With over 11 years BBB experience working with businesses in Customer Service, Complaints, and Sales, specializing in training of frontline, customer service and sales personnel. Let’s work together and build a plan to optimize your company’s customer service and have that reflect in your Consumer Public Profiles. A+ Rating Consulting offers assistance in increasing your business rating by analyzing and planning a complaint resolution process which will minimize time and labor while achieving a higher rating.

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