Austin Energy

721 Barton Springs Rd # 316
Austin, TX 78704
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Business Information

Electric Companies
Major Appliance Repair

Customer Reviews (5 reviews)


on Citysearch Jan 24, 2010
This is the worst service I have ever had. They refused to let me pay my bill because I have a room mate and the bill is under his name. I had his social and the account nubmer but they refused to let me pay because I was not the... (more)


on Citysearch Oct 12, 2009
Billing almost seems calculated to ensure that electric service is disconnected, so that Austin Utilities collects extra fees. When you try to complain about misleading billing statements, the staff do their... (more)


on Citysearch Jun 29, 2009
I worked for the City of Austin for five years, between 1987 and 1992 and I know that if line staff don't want to pass on a message to managers, or managers don't want to be bothered with a customer complaint -- they will... (more)


on Citysearch Jul 30, 2006
I can't even begin to tell you how diappointed and angered I was at the management of this utitliy company. (more)


on Citysearch May 20, 2002
Austin Energy is a very frustrating company to work with. I ended up moving away, but they never changed the name on the bill to my roommate. I called them wtice, once a month before and then a week before. I called a week... (more)

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