Austin Energy
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Business Information
Electric CompaniesMajor Appliance Repair
Customer Reviews (5 reviews)
JordanKing91
on Citysearch Jan 24, 2010This is the worst service I have ever had. They refused to let me pay my bill because I have a room mate and the bill is under his name. I had his social and the account nubmer but they refused to let me pay because I was not the... (more)
Imwatching
on Citysearch Oct 12, 2009Billing almost seems calculated to ensure that electric service is disconnected, so that Austin Utilities collects extra fees. When you try to complain about misleading billing statements, the staff do their... (more)
Marq
on Citysearch Jun 29, 2009I worked for the City of Austin for five years, between 1987 and 1992 and I know that if line staff don't want to pass on a message to managers, or managers don't want to be bothered with a customer complaint -- they will... (more)
ava
on Citysearch Jul 30, 2006I can't even begin to tell you how diappointed and angered I was at the management of this utitliy company. (more)
nathanstull_citysearch
on Citysearch May 20, 2002Austin Energy is a very frustrating company to work with. I ended up moving away, but they never changed the name on the bill to my roommate. I called them wtice, once a month before and then a week before. I called a week... (more)