Bergstroms Childrens Stores

16862 Red Hill Ave
Irvine, CA 92606
Bergstroms Childrens Stores - Homestead Business Directory

Business Information

Childrens & Infants Wear-retail, Furniture-dealers-retail, Toys-retail, Baby Accessories

Customer Reviews (21 reviews)


on Citysearch Jul 18, 2009
This store was a shock! Really bad customer service; NO knowledge of their products (and if you're spending hundreds of dollars on a stroller, someone ought to be able to tell you how to fold it); they said they had... (more)


on Citysearch May 28, 2009
After reading reviews on here we were wary about buying our stroller from Berstrom. But since they were the only people to carry the brand we wanted we didn't have much choice. We deliberately choose one in stock so we... (more)


on Citysearch Apr 23, 2009
Read their return policy very carefully!! It basically says that if you open the box and use whatever you buy, that's it. No return on "trials and exchanges". They never communicated this policy while shopping in the... (more)


on Citysearch Dec 21, 2008
I agree with all the negative previous posts. How did they get 4 stars with the negative ratings? Do NOT buy your baby/child furniture from this place. This place has awful customer service. I wish I would've known... (more)


on Citysearch Sep 03, 2008
Bergstroms is the biggest rip-off in the world. They treat their employees poorly, do false advertising, and have horrible customer service. They DO NOT TAKE RETURNS BACK - no matter what their "policy" states. I... (more)

Citysearch User

on Citysearch Sep 03, 2008
DO NOT REGISTER HERE FOR YOUR BABY SHOWER. We registered my daughter here for her baby shower and when we received duplicate gifts (two chicco strollers) we tried to return it back but they wouldn't accept it even... (more)


on Citysearch Aug 05, 2008
I have no idea how a customer service based organization can treat their customers this way!!! This store has the most horrendous customer service I have ever seen. And what?s worse, the management doesn?t even... (more)

Citysearch User

on Citysearch Jun 09, 2008
FALSE ADVERTISING AND MISLEADING PRICES They do not honor sales prices as shown. I tried to purchase a crib that was advertised out front for $297 but they claimed it was out of stock. I then asked for a raincheck and... (more)


on Citysearch May 28, 2008
I ordered a Stanley Crib & Changing station over 14 weeks ago & still do not have my furniture! I have constantly had to call the store for updates. Nobody has taken the time to call me & let me know what to expect. Even... (more)


on Citysearch Sep 30, 2007
how is it that a business with all bad reviews is showing 4 stars? i have never dealt with ilk of imbeciles that exist at bergstrom's children's stores. i had been warned by friends of the level of indifference and... (more)
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