Car Max Auto Superstore
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Automobile Dealers-used CarsUsed Car Dealers
Customer Reviews (12 reviews)
melisab
on Citysearch Aug 27, 2009Exercise plenty of caution if buying a car from Carmax in Raleigh. They don't give a hoot about you once you've driven the car off their lot, and will find every 'loophole' and excuse to not help you once you've... (more)
Keno
on Citysearch Jul 11, 2009Carmax basically talks up a great sales pitch, but once you've bought a car from them, WATCH OUT! You're on your own, no more 'nice guy' act! Heaven forbid if you discover something wrong with the car and have to deal... (more)
Nathan Stull
on Citysearch Aug 05, 2008<b>In Short<br></b>Instead of pushing for commission, each salesperson makes the same amount of money, so the sticker price really is the sticker price. Each of the 300-400 SUVs, vans, light trucks and cars on site... (more)
Citysearch User
on Citysearch Apr 24, 2008Frank Bates at Carmax was a horrible sales consultant. We took our vehicle into Carmax on a Friday night for an appraisal. During and after the appraisal Mr. Bates was insulting and downright hostile. When I received... (more)
Citysearch User
on Citysearch Mar 03, 2008I was very pleased with our experience at carmax. We sold a vehicle and were given a great price,then decided to purchase also. I test drove many vehicles and the sales persons had no problems with this, he also had to do... (more)
Citysearch User
on Citysearch Jun 27, 2007By looking at their website you could come to the conclusion that CarMax has good prices and a huge inventory. However don't be taken in! All the dealership is interested in is your checkbook. They will not accept... (more)
Citysearch User
on Citysearch Nov 08, 2006The service at this facility is atrocious. I was kept waiting literally for an hour and a half in a sales representative's office, subjected to draconian policies by salesmen who were utterly clueless about the cars... (more)
Citysearch User
on Citysearch Oct 17, 2006I am very pleased with my recent purchase from CarMax. Salesman Benson, with an accent explained the unique way CarMax does business and it was smooth all the way. No haggling, my credit not being the best, he said and... (more)
Citysearch User
on Citysearch Nov 14, 2005We recently purchased a car with Carmax. While we were happy with the car we bought I don't think that we would buy another one from Carmax again. There were several issues that we had that we needed to be the ones to... (more)
Diane F.
on Judys Book Jun 28, 2005I like that Carmax lists their inventory online so that I found the car that I wanted online. When I went to the store I test drove it and a couple others and ended up buying the one I found online. There was no haggling on... (more)