Changes City Spa

710 W 21st St
Norfolk, VA 23517
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Business Information


Customer Reviews (16 reviews)


on Citysearch Apr 04, 2010
I am extremely disappointed in this salon (or at least my stylist- Nichole). The first time she cut and highlighted my hair, I was relatively happy with my color but not happy with my cut. I am not a very assertive... (more)

Diana X.

on Judys Book Nov 15, 2009
I wrote a substandard review for Changes City Spa a few months ago. Reading through their other reviews, Changes City Spa has substandard services and staff. All the good reviews seemed to have been written years... (more)

Citysearch User

on Citysearch Sep 10, 2009
Changes used to be the best in the area-no more.Yesterday the stylist I had had a poor attitude, and did the least she could to assist me. S... (more)

Citysearch User

on Citysearch Apr 09, 2009
Most of their people are good, but they have a fairly high turnover. We go there and it is fine, but the story from the woman who checked i... (more)

Citysearch User

on Citysearch Jan 04, 2009
i went for a spa day, and left less than impressed! the service was ok, the girls acted like they would rather be else where but were stuck ... (more)

Citysearch User

on Citysearch Sep 05, 2008
i regularly get spa services and hair services done at changes. i have never had a bad expreirence since i started going there a few years a... (more)

Citysearch User

on Citysearch Jul 31, 2008
Changes is great if you enjoy being treated like a number. From the time you go in and sit down in a crowded uncomfortable waiting area, to... (more)

Citysearch User

on Citysearch Apr 15, 2008
I have been to Changes a few times for a manicure and pedicure. Each time was an extremely pleasant experience. All staff members were fri... (more)

Citysearch User

on Citysearch Oct 04, 2007
I've been going to Changes for a number of years, and have experienced good and bad. Gil has been doing my color for about a year and he is... (more)

Citysearch User

on Citysearch Aug 17, 2007
I was excited about my upcoming spa experience when I won a free pedicure through my job. Since this was free, I decided to really splurge a... (more)
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