Business Information
Appliances-household-major-repairingHousehold Appliances
Customer Reviews (11 reviews)
DavidCrader
on Citysearch Jan 17, 2010This is my final edit to this review. Our troubles started when the spin cycle stopped working on our 900.00 front loading HE washer. I called the warranty company and they directed me to L&R. I phoned L&R and... (more)
drw5
on Citysearch Oct 05, 2009I don't know how this company is staying in business! They write up for parts they don't truly replace and submit them under your warranty plan. Also, when they need to order a part for your machine it takes MONTHS for... (more)
Gar768
on Citysearch Jul 20, 2008I have an LG washing machine that stopped working. The parts were under warranty but the labor was not. I spoke to a respresentative that told me that said it would cost $75 for them to come and an additional $29 an hour. I... (more)
sharkdog
on Citysearch Apr 04, 2008I've read the reviews here and I'm appalled, my experience with this company was totally different. I Made an appointment and they came to my home right away, SAME DAY SERVICE. I was told an all day window, but was asked... (more)
espererai
on Citysearch Jan 17, 2008Our appliance warranty company uses this company for repairs. We have been waiting 6 weeks for a part that they said would take 3-14 business days to fix our washing machine. They finally come to fix it and they said... (more)
gator1law
on Citysearch Sep 27, 2007My experience with L & R has been nothing short of a nightmare. This is the most incompetent repair company I have ever dealt w/ in my life. They deserve no stars, but I had to put one. Today is Fri. Sept 28, 2007, I placed my... (more)
moonbowlers
on Citysearch Aug 24, 2007THIS COMPANY WAS FANTASTIC TO DEAL WITH SET APOINTMENT IN TIME FRAME FROM MY WARRANTY COMPANY EVEN DID A CURTIOUS CALL AHEAD FOR ME. TECH SHOWED UP CLEAN AND WELL MANERED VERY POLITE AND EXPLAINED HOW I COULD AVOID THE... (more)
lawdog72
on Citysearch Jul 15, 2007Poor customer service doesn't begin to describe it. The only reason they have one star is because it won't let me give them zero. Originally called for service on May 22 (today is July 16) and still haven't received... (more)
irishdel
on Citysearch Dec 04, 2006I had service scheduled with this abnoxious company via my extended warranty service. L and R was suppose to call before coming out, never did. Then when the guy shows up he isn't even wearing any kind of uniform or... (more)
mramb
on Citysearch Nov 08, 2006I have just had great service. I called L&R on 11/07/06 they were at my house on 11/9/06 and fixed my washer in about 30 minutes. They were very prompt and professional. I will recommend this company to all my family and... (more)