Mark Jacobson Suzuki

4512 Durham Chapel Hill Blvd
Durham, NC 27707

Fax: 919-281-6937
No photo available for this business

Business Information

Automobile Dealers-new Cars, Used Cars

Customer Reviews (52 reviews)

Steve W.

on Judys Book Aug 19, 2011
NC Department of Justice VehComplaintID 1197False advertising complaint filed 8-19-2011 with the North Carolina Dept of Justice against Mark Jacobson Toyota of Durham NC and Toyota USA Attached to complaint was... (more)

Guest G.

on Judys Book Aug 09, 2011
Dealing with the salesperson, Steve Shapiro. We could not have been matched with a better person to deal with. Steve was very personable and made the sales experience a pleasant experience.... (more)

Guest G.

on Judys Book Aug 05, 2011
John always followed up with me at the time that he told me he would. He was never pushy, only provided me with the facts about the vehicle. I was so confident I made the right purchase that when I did learn of the recalls,... (more)

Guest G.

on Judys Book Jul 08, 2011
The most positive aspect of the purchase experience was dealing with the Manager, Charlie, and the sales person, Mark. (more)

Guest G.

on Judys Book Jul 05, 2011
Our salesman, Frank, was very welcoming and made the ENTIRE process from the test drive to the purchase as smooth as possible. (more)

Nichelle J.

on Judys Book Jul 03, 2011
...but the folks at this dealership are completely clueless about what good customer service means. anyone and everyone KNOWS that the essence of GOOD customer service is forming a relationship with customers – a... (more)

Guest G.

on Judys Book Jun 10, 2011
This place is awesome, there are a couple loudmouth salesman ,but most are good, and the guy named ron up front is quite sociable.bought my car and service my car here, never had any problems.i read these last few, and... (more)

Guest G.

on Judys Book Jun 08, 2011
Mark Jacobson Toyota never fails to deliver the best, quickest, and most consistently excellent service. I purchased my 2008 Prius here (my first new car!) from Frank, by far the sweetest, most helpful car... (more)

Guest G.

on Judys Book Apr 05, 2011
The attention and kindness and patience of the salesperson and all employees many of my close friends know more about you now! (more)

Guest G.

on Judys Book Mar 24, 2011
The whole experience was a very positive one. I wouldn't hesitate to recommend Mark Jacobson Toyota to a friend. (more)
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