Mason Properties Inc

7703 Mesa Dr
Austin, TX 78731
No photo available for this business

Business Information

Real Estate, Real Estate Management
Property Management

Customer Reviews (12 reviews)

Debby Bird

on Citysearch Apr 25, 2010
Mason Properties has been listing my property for four years now...... I feel so comfortable knowing they are watching over my investment They not only care for the property but are very diligent in filtering the... (more)


on Citysearch Nov 16, 2008
Well they don't offer to give 0 stars, so I had to give them a "one star". It looks like I fell victim to the same problem as other folks. They simply do not return calls....ever. The property I rented was a 3 bedroom place.... (more)


on Citysearch Sep 01, 2008
This company had extremely poor customer service; They became our property managers the last month of our lease. It took almost two months to get our deposit back after having to deal with the unreturned phone calls,... (more)


on Citysearch Jan 10, 2008
I had a horrible time finding a new place to rent in Austin when I decided to move back into the area. The apartment complexes were either too big and overbearing, the office personnel were snooty or rude, and many of the... (more)


on Citysearch Sep 25, 2007
I am a professional who travels extensively. Recently, I needed a place in Austin, Tx. for 6 months. I called a real estate agent who suggested I contact Mason properties. My experience with this property management... (more)


on Citysearch Sep 15, 2007
My experience with Mason Properties has been a very pleasant one. The few problems with our property have been resolved in a very timely and efficient manner and always with a smile. I have recommended and will still... (more)


on Citysearch Sep 01, 2007
I am JoEllen Mason, owner of Mason Properties since 1987, We take pride in our service record and have worked with hundreds, if not thousands, of tenants and owners since that date. It is impossibel to please everyone... (more)


on Citysearch Jul 24, 2007
I have traveled the states as a requirement of my profession and have rented on many occasions. I have to say the most rewarding and satisfactory renting experience I have had has been with Mason Properties. I have... (more)


on Citysearch Feb 15, 2007
She was defensive and unresponsive from the very beginning. We had small (then large) issues with the house (which she had never even SEEN before we moved in) from the beginning. Despite the fact that after a month... (more)


on Citysearch Jan 24, 2007
Never, ever return calls and when they do are very rude. They do not repect your property and come in and out of your place like nothing-whenever. RUNNNNNNNN FOR YOUR LIFE!!! The worst property management in Austin.... (more)
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