O'brien Lock & Key

2101 University Ave
San Diego, CA 92104
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Business Information

Locks & Locksmiths

Customer Reviews (15 reviews)


on Citysearch Jun 06, 2010
I love this store. the people that work the counter are always pleasant and really know there stuff. My mercedes key was broke in 2 pieces. they copied it and then repaired the lock so keys wouldnt break anymore. We also... (more)


on Citysearch May 25, 2010
Absolutely ZERO stars!!! In all my years of dealing with the public, I can't imagine treating anyone the way I was treated by this guy. He actually became extremely belligerent and took the original key to our house as... (more)


on Citysearch Feb 17, 2009
I went to every locksmith in North Park. Not one of them even understood my question. But, 3 of them did refer me to Obriens. The employee at the counter took time to listen and very quickly solved the problem with my... (more)


on Citysearch Dec 29, 2008
Like some of the other reviewers here, I received horrible customer service and was intimidated to the point of tears by the owner. Note that I am not a weeper, but this guy was totally out of line. I've gone to the extent... (more)


on Citysearch May 13, 2008
I had a lot of trouble finding someone to fix the trunk lock on my old mustang. Two other locksmiths gave me this name and said if he couldnt help me, no one in san diego could. Well, they were right. I went in and the... (more)


on Citysearch Apr 16, 2008
I called O'Brien's for emergency help in replacing a deadbolt. The man who answered the phone was extremely polite and professional and very helpful. Although he initially said he was booked, he made me an... (more)


on Citysearch Apr 08, 2008
i had an antique lock on my home which i didnt want to replace. the kind gentleman who came to my home was able to fix it. two other so-called locksmiths that i called had never even seen this lock before. The gentleman who... (more)


on Citysearch Apr 01, 2008
I went to 5 places who didnt even recognize my key. I went in and this guy didnt hesitate for 1 second, he knew exactly what it was and within 5 minutes i was out the door with a very rare motorcycle key that worked. The store... (more)


on Citysearch Mar 27, 2008
its hard to find a REAL locksmiths nowadays. This place is the real deal. Small but well stocked. The employee obviously had many years of experience and lots of know how. I will always go there for my security... (more)


on Citysearch Mar 26, 2008
I have on several occasions had a hard to meet security need. On every trip to this store i got exactly what i needed at a fair price, and right away. I would reccomend anyone that doesnt want to be over charged for the... (more)
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