Santa Monica Bmw

310-829-3535
1127 Santa Monica Blvd
Santa Monica, CA 90401
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Business Information

Automobile Dealers-new Cars
MasterCard

Customer Reviews (38 reviews)

Citysearch User

on Citysearch Feb 16, 2010
My experience there was ok. Its always crowded when I go but my car is usually done when they say it will be. A little pricey but if you c... (more)

Citysearch User

on Citysearch Nov 30, 2009
The Worst BMW Experience Ever. Do not even drive by this place anymore as I get upset. just brought my BMW in for service...I needed to ge... (more)

Jason

on Yahoo Nov 18, 2009
Santa Monica BMW would be the number one reason that I would avoid buying another BMW if I have to deal with these people. Can they possibly be any worse than this??? RUDE, EXPENSIVE, HORRIBLE ATTITUDE , HORRIBLE... (more)

prittybritty

on Citysearch Sep 14, 2009
MICHAEL OCMAN - THE SERVICE MANAGER DENIED SCRATCHING MY VEHICLE. I BROUGHT IT IN FOR A BRAKE SERVICE AND IT HAD A SPOT ON THE TRUNK. THEY SAID THEY WOULD WASH THE CAR. WHEN I PICKED IT UP, THE SPOT WAS STILL THERE - ALONG... (more)

Kevin

on Yahoo Aug 24, 2009
Absolutely the worst BMW dealership I have dealt with on either coast. Horrible customer service. Not to mention the odd events that happen when my car is there. First incident was when my car was sideswiped while... (more)

Citysearch User

on Citysearch Aug 09, 2009
In Reviews someone wrote to avoid this place unless you are Persian and know someone..That isn't true I am Persian and I still got a terribl... (more)

veniceman

on Yahoo Jun 17, 2009
They charged me $150 for an estimate, an outragous amount and then estimated repairs at $2500. Had repairs done by another BMW shop for under $900. (more)

k8

on Yahoo May 11, 2009
Don't know what al the bad reviews are about. Just took my certified car in for scheduled service and it was painless. They even fixed something that I didn't think would be covered.... (more)

Citysearch User

on Citysearch Mar 10, 2009
I just went to Santa Monica BMW for an air bag recall and was assured that I would not have to pay anything, they called me in the afternoon... (more)

Annoyed

on Yahoo Mar 02, 2009
Close to the absolute worst in customer service I've experienced. Can't get them to respond to a offer on a vehicle. (more)
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