University Volkswagen
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Automobile Dealers-new Cars, Automobile Dealers-used CarsCustomer Reviews (11 reviews)
Guest G.
on Judys Book Jan 06, 20101. They lost my car2. They told my insurance company things that made my life a living hell, then later said "oops" and recanted that3. They fixed the wrong part4. The Service Manager, Philip Spagnoli, was rude and... (more)
Kami S.
on Judys Book Mar 19, 2009Spent $700 on work that didnt fix the problem and when i called to get it fixed they lady told me it was their best guess. I thought as professionals i could rely more on then just a guess. But I guess They have to make money... (more)
Beta c.
on Judys Book Mar 25, 2008Was going to buy a used vehicle from them, and negotiated a price. However, I was not able to commit right away. Then a couple days later, I got it figured out, and decided to go for it. When I contacted them, they said the... (more)
Kenneth K.
on Judys Book Oct 30, 2007I purchased a new 2007 Rabbit, along with an accessory rooftop rack which was to be ordered and installed when the license plates arrived. Over the course of the next couple of weeks I made several telephone calls to... (more)
Elise G.
on Judys Book Jun 14, 2007I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never experienced anything but straightforward interactions with the service department. Prices and problems were fully... (more)
H T.
on Judys Book May 10, 2007I recently brought in my Jetta for an oil change and dropped the car off at 8AM in the morning, and things were going smoothly and there were no problems. I took advantage of their shuttle and got dropped off at work in... (more)
S P.
on Judys Book Jun 14, 2006I took my GTI in for service and was told that I had to have alot of work done on it. I had been keeping the car regularly maintained elsewhere, and believed it to be in rather good condition. Two other inspections of the... (more)
Becca C.
on Judys Book Apr 23, 2006Since I believe in biodiesel, it's nice to find a place that actually promotes it openly. Lots of places sell new cars, but a place that actually promotes good environmental practices rates high in my book. Aaron... (more)
Jeffrey W.
on Judys Book Aug 16, 2005I recently had to turn in my lease and was most satisfied to lease a new car at University VW. I used their internet department and got a great price on a new Jetta. The sales staff was helpful and wasn't pushy. everything... (more)
Alison M.
on Judys Book Jul 07, 2005For the most part, all of my experiences with University VW have been positive. They have a shuttle to take you somewhere while you wait for a repair. If you buy your car there they have free loaners which is a bummer for... (more)