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Customer Reviews (35 reviews)
kimcc
on Citysearch Sep 21, 2008Having lived on beacon hill since Wish opened I feel that I have given the store more than a fair chance to change my opinion of it. However, I have to say, the customer service is the worst I have experienced in Boston.... (more)
katew42
on Citysearch Feb 23, 2008I was recently at Wish in Beacon Hill and was shocked at how different the store looked and felt. Not only did it look beautiful but the staff was warm and welcoming. When I inquired about the changes I was told that it was... (more)
nancy038
on Citysearch Dec 05, 2007Wish is a great clothing store. The clothes are all beautiful and well made. All of the store's clothing is on the PULSE of casual fashion - not surprising since the clothes designed by some of the best in the fashion... (more)
katemadi
on Citysearch Aug 16, 2007i have given this store several benefit of the doubts and every time i have my doubts and ask myself why did i even go back? Right from when you walk in the little door you feel very uncomfortable with the staff peering at... (more)
badbird
on Citysearch Jul 10, 2007I agree with all of the poor customer service reviews of this place. The handful of times I've been in the store hoping that my previous visits with bad service were flukes turned out to be the norm. The store is a... (more)
jenniferellis
on Citysearch May 02, 2007My friend bought a size 12 dress and when it arrived and she tried it on it didn't fit right. She did not want her money back, she just wanted to exchange it for another dress. One of the many rude judgmental people there... (more)
Citysearch User
on Citysearch Jan 25, 2007Will never shop here again! Not only is the staff unfriendly, their return/exchange policy is unreasonable. At their prices, you would think customer service would be a priority. I will tell everyone I know not to... (more)
Contributor
on Citysearch Dec 09, 2006<b>The Scene</b><br>Fun, trendy styles make Wish's collection a rival to any Newbury Street boutique. This Charles Street shop is home to designers like Nanette Lapore, Rebecca Taylor, Theory and Yu Jean. But... (more)
googlie
on Citysearch Oct 29, 2006After reading all of the reviews, I have to say that my experience with Wish has always been pleasant and the salespeople are always helpful. Last week, I went in there and although it was extremely busy, I noticed that... (more)
ariela111
on Citysearch Sep 23, 2006While this store sometimes has beautiful outfits that I haven't seen at other stores in the area, I wholeheartedly agree with other reviewers that the owner and staff are usually extremely cold and rude. It's made me... (more)