Toyota Santa Monica Pre-Owned Center
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Automobile Dealers-new CarsToyota
Customer Reviews (39 reviews)
by Guest G. at Judy's Book
on Citysearch Apr 18, 2011My Sales Advisor - Rick Reitz and Manager - Hans were exceptional. Made the purchase easy and the experience at BMW Santa Monica very good. I'll be back! (more)
by Guest G. at Judy's Book
on Citysearch Apr 12, 2011Recent visit to SM BMW for 1st service on 540ia and to fix alarm intermitent problem as well as an interiior panel part that broke. Very friendly service from Frank, adn they called me to say the car ...... (more)
by Guest G. at Judy's Book
on Citysearch Apr 11, 2011This review is for the Certified pre-owned office of this dealership. I was initially skeptical about making a purchase here due to the reviews, but they had the best vehicle within a 500 mile radius ...... (more)
by Guest G. at Judy's Book
on Citysearch Apr 10, 2011I recently bought a 335d with Lorelei Llee, and I would like to report that it was a most enjoyable process. Even though i sent Ms. Llee on several color/order tangents, she remained enthusiastic, pat...... (more)
by Guest G. at Judy's Book
on Citysearch Mar 24, 2011THEY WERE PROFESSIONAL AND GOOD AT THE CUSTOMER SERVICE. THEY DID THE WORK AS PROMISED. IT ALL TURNED OUT VERY WELL. (more)
by Guest G. at Judy's Book
on Citysearch Mar 15, 2011I was initially skeptical about making a purchase here due to the reviews, but they had the best vehicle within a 500 mile radius when I did a search on bmwusa. Worked with Mario over several emails s...... (more)
by Guest G. at Judy's Book
on Citysearch Mar 08, 2011I really like the car, and I thank you, again for your very thorough and professional way of doing business! (more)
by Guest G. at Judy's Book
on Citysearch Mar 03, 2011I leased a car from your dealership today thanks to Carmen. Had to mention what a pleasure it was working with Carmen. She was not over the top like the other dealership salespeople. She was just the ...... (more)
by Guest G. at Judy's Book
on Citysearch Feb 22, 2011Lorelei is truly the best salesperson I have ever come into contact with. I specifically bought a BMW because of her excelent work. She did not push, prod or cajole me into buying a car. She was just ...... (more)
by Guest G. at Judy's Book
on Citysearch Feb 22, 2011Yes, that's right. 5 Stars. I see that I'm in the minority on Yelp, but I'm sticking to my guns. I doubt I do anything differently than these un-satisfied customers. From what I have experienced, th...... (more)
by Guest G. at Judy's Book
on Citysearch Feb 15, 2011Hans is the best!! His non-salesman approach puts you at ease and makes the whole expierience easy. (more)
by Guest G. at Judy's Book
on Citysearch Feb 10, 2011Lorelei is truly the best salesperson I have ever come into contact with. I specifically bought a BMW because of her excelent work. She did not push, prod or cajole me into buying a car. She was just ...... (more)
by Guest G. at Judy's Book
on Citysearch Feb 02, 2011I really like the car, and I thank you, again for your very thorough and professional way of doing business! (more)
by Guest G. at Judy's Book
on Citysearch Jan 25, 2011Overall, I'm extremely pleased with the service I've received at BMW SM. As a result of this, I've recommend this dealership to a co-worker who's in the market for a 5-series. (more)
by Guest G. at Judy's Book
on Citysearch Jan 05, 2011This is my seventh lease with BMW and this has been by far ---light years ahead --- the best and most memorable experience. Lorelei is at the top of her game - her knowledge, professionalism and posit...... (more)
by Guest G. at Judy's Book
on Citysearch Jan 05, 2011Thank you Hans. It's always a pleasure to see you. From our first lease, you have always made the car puchase experience something to look forward to rather than something to dread, which had practica...... (more)
by Guest G. at Judy's Book
on Citysearch Dec 28, 2010After three BMW's, I find that the staff at Santa Monica BMW is far more friendly and helpful than Southbay BMW, Beverly Hills BMW, Nick Alexendar BMW, Center BMW, and Pacific BMW, all of which I have...... (more)
by Guest G. at Judy's Book
on Citysearch Dec 26, 2010Alicia was the best service rep I've ever dealt with. She was knowledgable, quick, considerate, smart and thorough. She even had the car parked for the quickest, safest exit from the dealership. Truly...... (more)
by Guest G. at Judy's Book
on Citysearch Dec 20, 2010I think Sven Larsen is a real assset to Santa Monica BMW. I also think that Jason Schimmel has a bright future with the dealership. He treats his customer with respect and is very professional in his ...... (more)
by Guest G. at Judy's Book
on Citysearch Dec 16, 2010Our sales person (I'm sorry I can't think of his name, perhaps it was Malcom?) was quite wonderful. He was attentive to me and my young adult son with the right amount of concern for both our needs. H...... (more)