Berk's
Business Information
Furniture-outdoor, Importers (whls)Deck Builders
Customer Reviews (20 reviews)
cdhla
on Citysearch Mar 07, 2010I was so surprised when Paul, a salesperson here, worked with me to find the best prices for replacement cushions for my patio furniture. He could have pushed what they had to sell but offered me good options instead... (more)
Adamm
on Citysearch Jan 07, 2010I was expertly attended to by John Brown. I can't imagine getting any better service from any store. He went over and above what was necessary. I highly recommend Berk's and Mr. Brown... (more)
kmayp
on Citysearch Nov 17, 2009We had been looking around for months for quality outdoor furniture that wouldn't break our bank. Thanks to great service, we finally found it at Berk's. The furniture isn't cheap, but quality and value are... (more)
WZR
on Citysearch Nov 11, 2009I'm hesitant about buying anything new in this economy, however it was time to replace old outdated patio furniture. The moment I walked in I was greeted by STEVE. He was not only attentive, but unthreatening. I don't... (more)
Alyssaleal
on Citysearch Nov 05, 2009My husband bought me a beautiful, very large white Tucci umbrella and a Tucci hammock from PAUL BROWN at BERKS's for Mother's Day. When we later had problems with the hammock, Paul went out of his way to work with the... (more)
Steve Fields
on Citysearch Sep 08, 2009Paul Brown is an excellent salesman and is very helpful with care tips. He also introduced us to Red. Red came to our home to re-sling several Brown Jordan patio chairs. Red was a pure "gentleman" and an extremely hard... (more)
jlsanchez
on Citysearch Jul 06, 2009Berk's was able to help me get a chair replaced using the lifetime warranty that came with the chair and a really old receipt! THANKS BERK'S! (more)
jmarantz
on Citysearch May 29, 2009Paul Brown has given us excellent customer service from the moment we stepped into the store. He was extremely helpful and knowledgeable about the products that they have. He was always available to answer any... (more)
tpanzarella
on Citysearch May 27, 2009I have been buying from Berk's for years and I am always trilled to get to work with Paul Brown. He knows the furniture world completely and has excellent advice! Recently, my teak umbrella broke, which is very... (more)
mapleton
on Citysearch Apr 22, 2009Paul Brown is a sales representative at Burk's in Santa Monica. He's incredibly personable and helpful...to the point you almost wish you were buying more than what is on your (short) list. He guided us through a... (more)
dbcasting
on Citysearch Apr 06, 2009I went in to Berk's to order replacement cushions for my Brown Jordan furniture, which turned out to be quite expensive. Paul told me that my pillows had another two years in them, and showed me how to clean them. With... (more)
AlecL
on Citysearch Apr 03, 2009My outdoor patio heater wouldn't light, and I was calling around to find someone who would service it. Two places quoted about $90 just to come out and look at. I talked to Paul, who said that Berk's doesn't service the... (more)
Bill2018
on Citysearch Mar 21, 2009Despite the distance, we have shopped there for several years now and have always received outstanding service. Most of the time our sales assistant has been Paul Brown and each time we go back, it seems like we're... (more)
VickyMiller
on Citysearch Nov 10, 2008Great service! Incredible selection. I would go back for all my patio needs. Our furniture has been an extension of our living room. We enjoy sitting outside as much as we do inside.... (more)
LaurenJay
on Citysearch Oct 05, 2008Fourteen years ago I purchased Brown Jordan furniture from Berk's. Currently I am planning to downsize and will no longer have space for it. To get an idea about the market value of my used furniture, I visited Berks' .... (more)
malibumarn
on Citysearch Jun 27, 2008If you want to see a beautiful selection of high-end patio furniture, I think Berk's in Santa Monica is the best place to go. And, if you want to have a salesman who's not only very nice and knowledgeable about patio... (more)
donshik
on Citysearch Jun 14, 2008I WENT IN TODAY TO BUY SOME FURNITURE-I WAS APPROACHED BY A VERY CHARMING SALESMAN NAMED PAUL.HE WAS VERY HELPFUL AND OFFERED ME ALOT OF DIFFERENT CHOICES. I HAD READ A BAD REVIEW ABOUT PAUL BUT WAS SO PLEASANTLY... (more)
Kandib65
on Citysearch Apr 27, 2008Our shopping experience was very pleasant. No pressure to buy. Paul was our advisor. He was very knowledgable and helpful with our decisions for our purchase. The prices were very competative and the quality was... (more)
Skeedamo
on Citysearch Mar 14, 2008Yeah so I spoke with "Paul" regarding the availability of wood burning fire pits. OH SURE, he said we have lots of those. Then I drove an hour to get there to see them... Paul was on the phone (would not get off despite the... (more)
hagbeard
on Citysearch Sep 30, 2005Ordered teak table and chairs and was told delivery would take 3 weeks. Delivery took 4 weeks, seat cushions took 6 weeks and we had to pick them up (Steve the salesman said he'd drop them by). We ordered arm chairs and... (more)