Video Only
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Business Information
Television & Radio-dealers, Stereophonic & High Fidelity Equip-dlrsMasterCard
Customer Reviews (26 reviews)
johnseattle
on Citysearch Jul 01, 2009Hardly any inventory in the store - mostly empty boxes. They did not have the VHS/DVD recorder in stock - just an empty box I was carrying up to the register when I thought I was buying it. 3 weeks after them charging my... (more)
consumer206
on Citysearch Jun 09, 2009They work on commission so if you ever try to return a product they will make it really hard. They gave us the runaround, and each employee we talked to gave us a different answer why we couldn't return the product.... (more)
Iflyaround
on Citysearch Apr 16, 2009The staff said the Hitatchi 42" I purchased was the top of the line. The audio stopped within a couple months so when I called Video only they informed me I had to call Hittatchi on the number in the back of my owners... (more)
Peabs
on Citysearch Feb 17, 2009I'm a bit surprised by some of the negative reviews because our experiences with Video Only have been positive. We have bought (5) TV's over a number of yeasr from VO and theyhave been each time. The most recent... (more)
111194
on Citysearch Jan 27, 2009Video Only by far has the WORST customer service! We bought a Plasma TV almost 2 years ago. Now something is wrong with the TV when we turn on the TV it turns off by itself. We lost our receipt and went into Video Only to... (more)
tgastt
on Citysearch Nov 30, 2008I totally agree that Video Only do have great prices. HOWEVER, their they do not have any idea what Customer Service really means. As long as there is nothing wrong with the product you purchased, you won't have any... (more)
willnotshopVOagain
on Citysearch Oct 20, 2008I bought a digital camera at the Lynnwood location. The camera was not high-end/expensive and the entire time the sales rep was helping me, he made me feel like I was wasting his time. Regardless, when paying, I... (more)
Citysearch User
on Citysearch Jun 16, 2008Looking for a new tv at a very reasonable price? This is the place. Video Only has a great selection of television sets. They also have all types of cameras available. The sales staff is very helpful and friendly. If I am... (more)
PastorThomas
on Citysearch Mar 28, 2008Buyer's Beware! Never back order with Video Only. Never pay for it with your Mastercard! I purchased a Samsung Duo Format Bluray/HD DVD player from Video Only in Bellevue. $544.49 on my Mastercard. I was informed... (more)
gunbrick
on Citysearch Jan 30, 2008they helped me pick a tv and gave me all the info and then they gave me a great price. the price was hundreds less then even costco. wow (more)
mark111111
on Citysearch Jan 29, 2008My wife and I bought a 50' Plasma TV at the Video only Tukwila store in December o7. We were told if we find a better price on it to bring in the information and they would make up the difference. We did that and of course we... (more)
hollyberra
on Citysearch Nov 22, 2007I have to tell you from experience that Video Only's management and staff take great pains in making sure they're knowledgeable. They subscribe to electronics magazines, read endless articles and reports, and... (more)
Contributor
on Citysearch Jul 15, 2007A specialized video and audio discount store structured to keep prices low. (more)
eaglerocker
on Citysearch May 01, 2007A while back I went looking to spend $1500 on a TV only to have their sales person at first ignore me and then use his amazing skills of sizing people up to determine that he had to talk down to me, as if I was idiot for... (more)
tomchristia
on Citysearch Mar 28, 2007To those that feel Video Only gave them great service and a great price at the time of purchase you have been duped. I purchased a 52" JVC within the last 18 months. In addition, I purchased a service contract in which the... (more)
whineboys
on Citysearch Feb 27, 2007We purchased 2 plasmas, 2 wall brackets, a DVD player, and cables all from Video Only. George gave excellent service and is a knowledgeable salesman. We paid cash for our purchase via a debit card and personal check.... (more)
tgyosh
on Citysearch Jan 26, 2007I bought a 2 plasma televisions from Video Only, one with the matching tv stand built specifically for the tv. The stand was damaged with gouges and scratches. I took it back to the store. They told me they would not... (more)
arthaus
on Citysearch Oct 24, 2006The only people who write poor reviews about Video Only either work for a competing Electronics "We Charge Too Much" Store, or a Con Artist who is mad about not getting their usual "Something For Nothing" because... (more)
hankinsrl
on Citysearch Aug 27, 2006We spent almost $3000 there. Yes, the prices are good but their service stinks. About 6 months after we bought a new TV, we had lines running through the screen. We went back to Video Only for help. They treated us very... (more)
dsalish
on Citysearch Jan 09, 2006I have bought several items large and small from various stores. Have always been happy with the service and especially with the knowledge of the salespeople. When I am trying to decide between products of the same... (more)