Turin Bicycles Ltd
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Business Information
Bicycles-dealers, Bicycle Racks & Security SystemsSporting Goods
Customer Reviews (14 reviews)
Anyman
on Citysearch Jun 11, 2010When the employee that was helping me couldn't find my special order she involved the manager. Things were OK till then. This arrogant jerk made the missing part seem like it was my fault and then proceeded to tell me to... (more)
furienost
on Citysearch Mar 27, 2010They are conveniently placed on Lincoln St. They do indeed sell bicycles. Other than that, every thing else is just plain poor. The manager (owner?) does not care about the customers - he does, however, care about... (more)
Citysearch User
on Citysearch Oct 11, 2009I would know she would be treated fairly and not taken advantage of. I would know that she would get what she wanted not what the guy on the... (more)
greendiver8
on Citysearch Oct 10, 2009I would know she would be treated fairly and not taken advantage of. I would know that she would get what she wanted not what the guy on the floor pushed on her. I just bought two new Trek Soho bikes here and Jake and the... (more)
SUSRE
on Citysearch Aug 16, 2009I went into Turin Bikes years ago and swore I would never go back. Years later I was sure that there arrogance must have worn off or they couldn't possibly stay in business. My husband and I were in there on Saturday, both... (more)
justtom
on Citysearch Jun 23, 2008If you're not a bicycle expert, they simply want nothing to do with you. If you're a novice like me, just looking for some basic information, looking for a good starter bike, they make it very obvious that you're... (more)
Citysearch User
on Citysearch Jun 06, 2008Let's just start off by saying I had been warned on another board about Turin's customer service, but I gave them a chance anyways. So he... (more)
jonathono2000
on Citysearch Apr 26, 2008This place is awful. I have been in there a few times for repairs and questions. The mechanics I have dealt with are "pleasant" meaning only that they are not outright rude but at the same time seem to be the least bit... (more)
skiandbike
on Citysearch Mar 05, 2008They had me at "please don't touch that bike". I have been involved in the ski and bike industries for much of my adult life and I have NEVER experienced such poor service as I did at Turin. I felt like I was sized up the... (more)
whiskeyrebel
on Citysearch Oct 18, 2006You would have to fly to Russia to get this bad of service. The sales staff manage to appear arrogant and half asleep simultaneously. Also the most over-priced shop in central Denver, bar none. Don't bother.... (more)
aam80218
on Citysearch Jun 25, 2006I was really disappointed by Turin's high prices and snobby attitude in mid-2006. I've dropped in several times in 2007, though, and think they've come a long way. Prices are still high, but the staff is much more... (more)
denverlocal
on Citysearch Sep 26, 2005I was extremely displeased with the customer service that I recently received. I will definitely not be returning. (more)
craigsomet
on Citysearch Sep 05, 2005I found quite of few of their sales associates to be snobbish and cold. Often, they seem to be sleep walking through their jobs and don't actively assist customers. When I wanted assistance, I had to practically beg... (more)
Citysearch User
on Citysearch Jul 24, 2005If you are a Denver bicycle commuter, make sure Turin is on your route. They don't have as large of a selection as some of the other bigger ... (more)