Mark Jacobson Suzuki
919-281-6920
4512 Durham Chapel Hill Blvd
Durham, NC 27707
Durham, NC 27707
Fax: 919-281-6937
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Business Information
Automobile Dealers-new Cars, Used CarsMasterCard
| MONDAY | : | 9:00AM | - | 9:00PM |
| TUESDAY | : | 9:00AM | - | 9:00PM |
| WEDNESDAY | : | 9:00AM | - | 9:00PM |
| THURSDAY | : | 9:00AM | - | 9:00PM |
| FRIDAY | : | 9:00AM | - | 9:00PM |
| SATURDAY | : | 9:00AM | - | 9:00PM |
| SUNDAY | : | 12:00PM | - | 7:00PM |
Customer Reviews (52 reviews)
Steve W.
on Judys Book Aug 19, 2011NC Department of Justice VehComplaintID 1197False advertising complaint filed 8-19-2011 with the North Carolina Dept of Justice against Mark Jacobson Toyota of Durham NC and Toyota USA Attached to complaint was... (more)
Guest G.
on Judys Book Aug 09, 2011Dealing with the salesperson, Steve Shapiro. We could not have been matched with a better person to deal with. Steve was very personable and made the sales experience a pleasant experience.... (more)
Guest G.
on Judys Book Aug 05, 2011John always followed up with me at the time that he told me he would. He was never pushy, only provided me with the facts about the vehicle. I was so confident I made the right purchase that when I did learn of the recalls,... (more)
Guest G.
on Judys Book Jul 08, 2011The most positive aspect of the purchase experience was dealing with the Manager, Charlie, and the sales person, Mark. (more)
Guest G.
on Judys Book Jul 05, 2011Our salesman, Frank, was very welcoming and made the ENTIRE process from the test drive to the purchase as smooth as possible. (more)
Nichelle J.
on Judys Book Jul 03, 2011...but the folks at this dealership are completely clueless about what good customer service means. anyone and everyone KNOWS that the essence of GOOD customer service is forming a relationship with customers a... (more)
Guest G.
on Judys Book Jun 10, 2011This place is awesome, there are a couple loudmouth salesman ,but most are good, and the guy named ron up front is quite sociable.bought my car and service my car here, never had any problems.i read these last few, and... (more)
Guest G.
on Judys Book Jun 08, 2011Mark Jacobson Toyota never fails to deliver the best, quickest, and most consistently excellent service. I purchased my 2008 Prius here (my first new car!) from Frank, by far the sweetest, most helpful car... (more)
Guest G.
on Judys Book Apr 05, 2011The attention and kindness and patience of the salesperson and all employees many of my close friends know more about you now! (more)
Guest G.
on Judys Book Mar 24, 2011The whole experience was a very positive one. I wouldn't hesitate to recommend Mark Jacobson Toyota to a friend. (more)
Guest G.
on Judys Book Mar 22, 2011The friendliness, I took my time and wasn't rushed or feel pressured in any way. I felt as if I was the most important person at the dealership. (more)
Guest G.
on Judys Book Mar 16, 2011The professionalism and friendliness of the staff. I loved getting to ring the bell when my deal was finalized. I felt like family and they made me feel important. (more)
Guest G.
on Judys Book Mar 10, 2011The entire atmosphere was friendly, not a stressful purchase. I was totally amazed and happy with what I found at this dealership (more)
Guest G.
on Judys Book Mar 04, 2011Straightforward, honesty, no haggling attitude. All questions answered, sensitive to needs of buyer. We really liked our experience with Keith. (more)
Guest G.
on Judys Book Feb 07, 2011The entire transaction-from the test drive to the final contract signing-was conducted with integrity and openness. I never felt pressured at any point in the transaction. (more)
Guest G.
on Judys Book Feb 03, 2011Jay B. was wonderful. We loved the no haggle pricing. Our experience was terrific. Thank you Jay! (more)
Guest G.
on Judys Book Jan 31, 2011I liked them all, product, presentation, negotiation, final paperwork, receiving vehicle. Mr. Mark Jacobson is the place to go and purchase a vehicle, I see him on television a lot.... (more)
Guest G.
on Judys Book Jan 28, 2011Tony and the staff's patience, and the level to which Elliot and the manager went to, to not only explain things to me but to get me the car I really really wanted. I will always buy Toyotas, and assuming I'm still living... (more)
Guest G.
on Judys Book Jan 28, 2011Tony and the staff's patience, and the level to which Elliot and the manager went to, to not only explain things to me but to get me the car I really really wanted. I will always buy Toyotas, and assuming I'm still living... (more)
Guest G.
on Judys Book Jan 27, 2011They are conveniently located off of 15-501 and you cant miss them. There are also a lot of other dealers in that area so you can pretty much shop around a little bit. They gave me a great deal on a used car, and paid me... (more)