On The Move
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Bicycles-parts & SuppliesBicycles
Customer Reviews (16 reviews)
by Pollyp at Citysearch
on Citysearch Sep 26, 2010I'm new to Brooklyn and this is the first bike shop I've been to since it's close to where I live. Unfortunately, I will NEVER GO BACK! I went in and received assistance at first, but then was deserted for the next 10-15... (more)
snowflake
on Citysearch May 16, 2009I'm glad to see that some people have had positive experiences at this place but when I went in there this afternoon, I was not impressed by the way my friend and I were treated. After getting some work done at another... (more)
AlexH
on Citysearch May 02, 2009STAY AWAY FROM THESE DISHONEST PEOPLE!!!! I took my bike in for minor repairs and was told they would give me a call back when the repairs were complete. The next time I heard from them was the following Saturday... (more)
moedym
on Citysearch Jun 29, 2008Hey, if you are all in a rush, have some weird hang-ups about your credit card, or don't like people taking deposits so you don't ride away with their bikes, go somewhere else. But: this shop really took care of me,... (more)
DizzyNYC
on Citysearch Jun 14, 2008My girlfriend decided to learn how to ride a bike and after searching for several shops I ran into On the Move on 7th. I went to other shops in Manhattan and the hourly rate and policies ran the same at all shops, but they... (more)
biketaylor
on Citysearch Jun 09, 2008i've had nothing but good service from on the move. if you're patient, they'll give you their full attention. just expect a wait and a crowded space. prices are the same with any brooklyn bike shop.... (more)
need_a_great_dentist
on Citysearch May 31, 2008I purchased a few things and used my credit card. I don't sign the back of my credit cards, but i write on the back to check my ID. After telling me that my card wasn't valid unless signed, I went to get my bike and when I... (more)
AugustP
on Citysearch Apr 16, 2008I came in to purchase a helmet for my son last weekend. Although the girl behind the counter was helping several customers she let me know that she would be right with me. She took the time to bring out 2 different helmets... (more)
jreidco
on Citysearch Mar 29, 2008I ride a high end hardtail mountain bike and a road bike. I've been to R A cycles and Dixon's. Though I have no complaints about Dixon's, this was by fare the best customer service i've encounter in any bike shop. And Ive... (more)
NKL111
on Citysearch Mar 08, 2008My wife and I went in to purchase a bicycle helmet. It is a small shop with a mom and pop feel. The service was exceptional and the woman who was working up front could not have been nicer. It's refreshing to have any... (more)